FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are your shipping options?
We offer standard shipping as well as expedited shipping options. Standard shipping typically takes 3-7 days, while expedited shipping delivers within 7 days. Please note that shipping times may vary depending on your location and current circumstances
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the shipping carrier's website.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return the item(s) and process your refund or exchange once the return is received.
How long does it take to process a refund?
Once we receive your returned item(s), we will inspect them and process your refund within 3-7 business days. Refunds will be issued to the original payment method used for the purchase.
Orders
Below are some of are common questions about orders
Can I modify or cancel my order after it's been placed?
Once an order has been placed, modifications or cancellations may not always be possible, as we strive to process orders quickly. However, please contact our customer service team immediately with your order details, and we'll do our best to assist you.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can select your preferred payment method during the checkout process
What should I do if I haven't received my order?
If you haven't received your order within the estimated delivery timeframe, please check the tracking information provided. If there are any issues or concerns, don't hesitate to reach out to our customer service team for assistance.
Do you offer discounts for bulk orders?
Yes, we may offer discounts for bulk or wholesale orders. Please contact our sales team directly to inquire about bulk pricing and discounts.
Products
Below are some common questions about our products
How does LOGESKI Toilet Bowl Cleaner work?
LOGESKI Toilet Bowl Cleaner is specially formulated to effectively remove tough stains, bacteria, and odors from your toilet bowl. Its powerful cleaning agents penetrate and dissolve stains, leaving your toilet sparkling clean and fresh.
Is LOGESKI Toilet Bowl Cleaner safe to use?
Yes, LOGESKI Toilet Bowl Cleaner is safe to use when used as directed. It is formulated with ingredients that are non-toxic and safe for septic systems. However, it is always recommended to keep cleaning products out of reach of children and pets.
Is LOGESKI Toilet Bowl Cleaner environmentally friendly?
LOGESKI is committed to sustainability and environmental responsibility. Our Toilet Bowl Cleaner is biodegradable and formulated with ingredients that have minimal impact on the environment when used as directed.